How does the machine and formula clean and apply Scotchgard™ protection at the same time? Doesn't the action of cleaning remove all of the Scotchgard™ protection?

The BISSELL deep cleaner removes dirt, oils and stains, while the patented Scotchgard™ protection surrounds and remains on carpet fibres. Deep cleaning DOES NOT remove all mill-applied Scotchgard™ protection. When hot water extraction (or deep cleaning) occurs, some protection is diminished and/or masked by the cleaning surficants left behind. All deep cleaning machines/systems leave behind some residual cleaning solution - that is they do not extract all of the water/cleaning solution from the carpet. Now with the new BISSELL deep cleaner, Scotchgard™ protection remains on carpet fibres, keeping carpets looking good, for longer.

Why do you have to go through the extra step of using the post cleaning spray? Isn't the deep cleaning formula strong enough? Why do I need to use both?

You do not have to "go through an extra step". The new BISSELL deep cleaning formulae will apply Scotchgard™ protection to carpet fibres during the cleaning process. Applying an extra layer of Scotchgard™ protection (with the post cleaning sprayer) enhances resistance to dirt and tough stains. By using both products, mill-type protection is restored to carpet fibres, providing a greater level of protection against soiling and most common household stains.

Will the process "seal" dirt into the carpet? Can BISSELL's machine guarantee the carpet will be as clean as it was when the manufacturer applied the original Scotchgard™ protection in the mill?

No, the process will not seal dirt into the carpet. While no deep cleaning system can guarantee restoring the carpet to "new", the BISSELL ProHeat Pro-Tech machine, along with the new deep cleaning formulae, provide an advanced cleaning performance and now also offer the added benefit of Scotchgard™ protection.

Is this product safe for use around children and pets? Can my one year old crawl safely on the carpet after I've cleaned and applied Scotchgard™ protection?

Yes, the products are safe for use around children and pets when used as directed. Yes, children and pets can crawl on carpets after use. However, it is recommended to first let the carpet dry thoroughly.

Doesn't the Scotchgard™ protection from the manufacturer last forever if professionally deep cleaned every two years? Why now do I have to re-apply with this system?

Although mill applied protection treatments are durable, no protective treatment's performance lasts forever. Re-application of Scotchgard™ protection by a certified professional has always been recommended in order to boost protection to a carpet where mill treatment may have been slightly diminished through every day use and maintenance over time. Now, the recommended re-application of Scotchgard™ protection can be delivered through the BISSELL ProHeat Pro-Tech deep cleaning system.