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Frequently asked questions

Delivery

How much does delivery to Northern Ireland & The Island Groups cost?

A charge of £6.99 for Standard Delivery applies to The Highlands & Islands, Northern Ireland, Isle of Wight and Isle of Man. The Highlands and Islands postcodes are as follows: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE. Unfortunately, we cannot deliver to the Channel Islands. FREE standard delivery applies to the majority of UK mainland postcodes.

How much does Standard Delivery cost?

Free Standard Delivery is available on all orders valued at £19.99 or more.
Orders valued under £19.99 will be charge £4.99 for Standard Delivery. All standard delivery parcels are sent via DPD courier service. These must be signed for, as parcels will not be left outside or with neighbours. A calling card will be left if the recipient is not available to collect the parcel. This delivery option normally takes between 4-5 working days, but in exceptional circumstances could take up to 28 days.
Free standard delivery applies to the majority of UK mainland postcodes.

How much does Next Day Delivery cost?

A charge of £5.99 is applied for Next Day Delivery. Only when Next Working Day delivery is stated, the following will apply: All Next Working Day delivery parcels are sent via DPD courier service. These must be signed for, as parcels will not be left outside or with neighbours. A calling card will be left if the recipient is not available to collect the parcel. Next Working Day Delivery applies to the majority of UK mainland postcodes if ordered before 15:00 pm and is not applicable on weekends and bank holidays. NB: Please note that there is no next day delivery on public holidays