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Frequently asked questions

How should I clean the CrossWave's brush roll and brush roll window?

  • Unplug machine
  • Remove the brush window by grabbing the pull tab and pulling upward

    • Remove brush roll by grabbing the brush roll tab and pulling upwards

    • Rinse both the brush roll and brush roll window with warm water

    • Once dry, insert the brush roll and reattach the brush roll window 
      • To insert brush roll, place grey tab end into the right side of the machine and then press down on the colored tab until it clicks

    • For brush roll window, line up the tabs on the front edges of the foot. Push the window in place until it clicks'