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*Suction does not start when plugged in UNTIL the Rug or Hard Floor setting is selected
Note: If the brush roll or spinner is clogged with hair, it will cause the brush not to spin and the machine to shut off - clear debris on the brush roll and spinner to avoid machine shutting off
- Plug machine into wall outlet
- Turn on by selecting either Rug or Hard Floor setting
- Unplug machine from wall outlet
- Remove clean water tank from the back of the machine
- Insert a blunt tip object (i.e. screwdriver or pen) into small circular area above white label on handle
- Pull up on handle while pushing the blunt tip object into the small opening and pull up on handle to remove
- Once fully removed, reinstall handle until you hear a click
- You must also gently tap the top of the handle downward, you will hear a faint click sound again indicating the handle is fully reconnected
- Plug machine in, and check for power
- If still no power, unplug machine
- Run hand along entire length of power cord, it should be smooth
- Check plug for damage
- If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, please contact BISSELL Consumer Care
- Check to see if outlet is working:
- Test this by plugging in a cell phone charger or small appliance
- If no power to outlet, test a different outlet in a separate room
- Reset circuit breaker if needed
If machine still does not have power, please contact BISSELL Consumer Care
