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Frequently asked questions

Why does my PowerFresh Slim Steam Mop fall over?

  • The Slim Steam can't stand upright on its own - it is intended to be stored on the wall mount and not intended to remain upright during use
  • See user guide for instructions to mounting and storage of the PowerFresh Slim Steam

  • Be careful if leaning the unit on wall or furniture as the unit may potentially fall over
  • Lay the unit on the floor, making sure the foot and body are cool and dry to avoid damage to the floor