Frequently asked questions
Why does my PowerFresh Slim Steam Mop fall over?
- The Slim Steam can't stand upright on its own - it is intended to be stored on the wall mount and not intended to remain upright during use
- See user guide for instructions to mounting and storage of the PowerFresh Slim Steam
- Be careful if leaning the unit on wall or furniture as the unit may potentially fall over
- Lay the unit on the floor, making sure the foot and body are cool and dry to avoid damage to the floor