Secure payments
- Remove the dirt cup by pushing the latch on the back of the top of the tank
- Empty the dirt cup
- Disconnect separator to remove debris/clean
- Separator can be rinsed in warm water with mild dish soap
- Allow to completely air dry before reinstalling (24 - 48 hours)
- Clean the filters
- Disconnect the tank lid
- Remove foam and carbon pre-motor filters
- Both can be washed in warm water and mild dish soap
- Allow to completely air dry before reinstalling (24 - 48 hours)
- Open the post motor filter cover located on the back of the machine
- Remove the foam and pleated post-motor filters
- Both can be washed in warm water and mild dish soap
- Allow to completely air dry before reinstalling (24 - 48 hours)
- Check for a clog in the base by removing the hole plug on the bottom of the machine
- If hole plug is missing it should be replaced - suction will be greatly reduced without the hole plug securely in place
- Push a broomstick through hole plug/or opposite end to clear debris
- Reinsert hole plug and return tank with filters to machine
- Remove foot assembly by pressing on silver latch to release
- Plug machine in and turn on, check for suction at the end of the extension wand
- If there is no suction, remove extension wand
- Check for suction at the end of the hose handle
- if there is suction, then the extension wand is clogged
- Push a broomstick through extension wand to clear
- If there is no suction at the end of the hose handle, remove hose from machine by pressing on the 2 silver tabs
- Check for suction at the opening where the hose connects
- If no suction here, please contact BISSELL Consumer Care
- If there is suction, check the hose for cracks, holes or any damage
- The hose may be clogged. Attempt to clear any debris from both sides of hose openings
- If the hose is damaged or you're unable to clear any clogs, the hose should be replaced
- If there is suction at the end of the extension wand, check for a clog in the foot assembly
- Push a broomstick through opening toward bottom of foot assembly to clear debris
- For better access you can disconnect the neck of the floor nozzle
- Use a flat headed screwdriver inserted into the small tabs, then pull apart to remove
- Remove debris from both parts by pushing a broomstick through to clear
- Once clear of debris, reconnect all parts
- The hose may be clogged. Attempt to clear any debris from both sides of hose openings
If still no suction, please contact BISSELL Consumer Care
