Secure payments
- Remove and fill up clean water tank on the back of the machine
- Firmly push the full tank back onto the machine and leave NO gaps between tank and body of machine
- Plug machine in
- Hold spray trigger for 10-15 seconds and test for leaks
- If still leaking, unplug machine, remove clean water tank, and check for cracks, leaks or deformation on tank
- If tank is damaged, a new tank should be ordered
- With clean tank still removed, check for cracks/leaks on black cap and damage on rubber gasket
- If there are cracks or damage, a new one needs to be ordered
- Remove the dirty water tank from the front of the machine
- Inspect tank for cracks and leaks
- If there are cracks or damage, a new dirty tank assembly needs to be ordered
- Unplug machine
- Remove brush window by pulling tab upward
- Examine for cracks, if a crack is found, a new one needs to be ordered
- Reattach the brush roll window by lining up the tabs on the front edges of the foot
- Fold the window down into place until it clicks
If machine is leaking from the side vents:
- There may be too much foam building up within - be sure to use the recommended amount of formula as indicated on the clean tank
-
- Also be sure to use the proper CrossWave formula (not portable or upright cleaning formulas)
- The dirty water level may have surpassed the full line and the float did not activate - empty and see if this resolves the issue
- If machine continues to leak, please contact BISSELL Consumer Care
