user
Sign In
My Cart
Menu

Frequently asked questions

Product Queries

After care for your CrossWave cordless; Using the 3-in-1 docking station

How to use the docking station to clean your CrossWave Cordless

How to use the docking station to clean your CrossWave Cordless

Setting up the CrossWave Cordless for the first time

First time setup of the CrossWave Cordless

First time setup of the CrossWave Cordless

The brush roll on my CrossWave Cordless isn't spinning

What to do when the brush roll on your CrossWave cordless isn't spinning

What to do when the brush roll on your CrossWave cordless isn't spinning

My CrossWave Cordless has no power

What to do when your CrossWave Cordless has no power

What to do when your CrossWave Cordless has no power

My CrossWave Cordless doesn't spray

What to do when your CrossWave Cordless doesn't spray

What to do when your CrossWave Cordless doesn't spray

My CrossWave Cordless has no suction

What to do when your CrossWave Cordless has no suction

What to do when your CrossWave Cordless has no suction

My CrossWave Cordless is leaving streaks or leaking

What to do when your CrossWave Cordless is leaking or leaving streaks

What to do when your CrossWave Cordless is leaking or leaving streaks

Filling the clean water tank of your CrossWave Cordless

How to fill the clean water tank of your CrossWave Cordless

How to fill the clean water tank of your CrossWave Cordless

Why is my CrossWave Cordless Max over-wetting the floors?

Why is my CrossWave Cordless Max over-wetting the floors?

Why is my CrossWave Cordless Max over-wetting the floors?

Why does my CrossWave Cordless Max leave streak marks on the floor?

What to do if your CrossWave Cordless Max leaves streak marks on the floor

What to do if your CrossWave Cordless Max leaves streak marks on the floor

Why does my CrossWave Cordless Max have no suction?

What to do if my CrossWave Cordless Max has no suction

What to do if my CrossWave Cordless Max has no suction

How to assemble and use for the first time my CrossWave Cordless Max?

How to assemble and use for the first time your CrossWave Cordless Max

How to assemble and use for the first time your CrossWave Cordless Max

How should I take care of my CrossWave Cordless Max after cleaning?

How to take care of your CrossWave Cordless Max after cleaning

How to take care of your CrossWave Cordless Max after cleaning

SpinWave® R5 App overview

App overview

App overview

SpinWave® R5 App Setup

SpinWave® R5 App Setup

SpinWave® R5 App Setup

SpinWave R5 Routine Maintenance

SpinWave R5 Routine Maintenance

SpinWave R5 Routine Maintenance

Can I use ‘non-BISSELL’ formulas in my BISSELL machine?

We don't recommend this, as some cleaning products may not be suitable.

SpinWave® R5 Troubleshooting

SpinWave® R5 Troubleshooting

SpinWave® R5 Troubleshooting

How does the "3 for 2" offer on Cleaning Formulas work? Can I mix and match?

When you buy 3 bottles of BISSELL Cleaning Formula, you receive the cheapest one for free. You can "mix and match", you don't have to buy 3 of the same formula. To take advantage of this offer, you must add 3 bottles of cleaning formula to your basket, and then the discount will be applied when you checkout. This offer only applies to BISSELL Cleaning Formulas - machines, accessories, and bundles are not included.

SpinWave® R5 Assembly and First Use

SpinWave® R5 Assembly and First Use

SpinWave® R5 Assembly and First Use