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FAQ
Why is my Stain Eraser leaking?
Why is my Stain Eraser leaking?
What to do if you notice that your Stain Eraser is leaking
Remove both dirty and clean tanks
Inspect for cracks or damage to the tanks or cap
Replace tank or cap if damaged
Make sure the straw is firmly inserted
Do not put dirty tank back on yet
Fill clean tank with water and put back on machine
Turn machine on
Move machine from a vertical to a horizontal position a few times
If water is coming out from two holes beneath the white label,
please contact BISSELL
Consumer Care
Dirty Tank
Empty tank by opening drain plug over sink
Drain plug must be pushed securely into place
When dirty tank is removed, a small amount of liquid may drip from machine, this is normal
Check the black gasket (above the white label) for debris or damage
If gasket is warped or damaged,
please contact BISSELL
Consumer Care
If gasket is intact, return dirty tank to machine
Leaking from the side vents can happen if:
Dirty tank is full and dirty water has re-entered the internal part of the machine
The machine is used upside-down or sideways
If machine continues to leak,
please contact BISSELL
Consumer Care
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