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WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

WEEE logo

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

  • Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
  • Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

Bissell Shop Direct is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

For example, if a customer bought a new Deep Cleaner from us we would accept their old Deep Cleaner and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Crossed out wheeled bin

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

Terms & Conditions

  • Free take back only applies to the disposal of the product. All costs involved in returning the product to us is the responsibility of the customer.
  • The customer must inform us prior to sending any product.
  • Products must be on a like for like basis. A vacuum cleaner will only be accepted where a vacuum cleaner has been purchased or a deep cleaner where a deep cleaner has been purchased.
  • All items must be returned within 28 days of purchasing a new item.
  • Bissell Shop Direct reserves the right to refuse to accept any product that does not comply with any of the above.