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Contact Us

Product Support & General Enquiries

For all general matters, including enquiries about specific products and their manufacturer warranty, please call 0344 888 66 44 (Option 1, UK only)

Monday - Friday: 9am - 9pm 
Sat and Sun: 9am-5pm

Email us at

Please include details of the Bissell model you are enquiring about, including where and when you purchased the product.

Order Enquiries

If you have any enquiries about your order, the purchase process or the website performance, then please call us on 0344 888 33 55 (BISSELL Direct order enquiries ONLY). Alternatively, you can email us at, quoting your order number.

Press Enquiries

For press and media enquiries please contact / 0117 9733300

By Mail

Unit 7, Romsey Industrial Estate
Greatbridge Road
SO51 0HR

BISSELL DIRECT is managed and controlled by Stearn Electric Company Limited Trading As Beam Group, Registered in England with company number 00201097 and VAT registration number GB 927 2027 36