BISSELL are committed to ensuring that all products are to the highest standard. All our products have a minimum one year's manufacturer guarantee from the date of purchase and should you experience a problem within this period please contact the BISSELL Consumer Care line on 0344 888 66 44 - Option 1. One of our dedicated customer services representatives will try to solve your problem over the phone. If your problem cannot be solved over the telephone, a collection may be arranged. Once our Service Centre has received your faulty item, it will be tested and the fault/problem identified. Upon identification of this, we will repair the fault. If the fault cannot be identified we will contact you and offer you a replacement or full refund.
All goods supplied by BEAM are warranted free from defects for the period stated within the product packaging from the date of supply. This warranty does not affect your statutory rights. This warranty does not apply to any defect in the goods arising from fair wear and tear (such as worn out filters, belts and brush bars), wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the manufacturer, failure to follow manufacturer's instructions, or any alteration or repair carried out without approval from the manufacturer. If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should notify BISSELL in writing at the address shown below or use the contact us page on the www.bisselldirect.co.uk website BISSELL DIRECT, Buckingway Business Park, Meridian, Anderson Rd, Swavesey, Cambridge CB24 4AE, UK